FREQUENTLY ASKED QUESTIONS

Formulation

We do!  Cécile is a professional (French) perfumer who started her career in Paris and New York creating fine fragrances for luxury brands before continuing on to consumer products.  This unique ability to span ALL categories of perfumery is as rare as it is difficult to achieve, making her an expert in every aspect of fragrance creation. In 2020, Cécile was honored as a Fragrance Foundation Hall of Fame Finalist.

Our prices are based directly on the materials used in the formulation. As a point of reference, some of our ingredients, like ROSE and IRIS are worth more than their weight in gold! 

Quality ingredients cost more, and we prefer to use the best materials possible so we can make the best smelling/performing fragrance oils. 

That said, we always do our best to provide the best price possible and provide a wide range of budget options.

No.  All of our fragrance oils are propriety blends designed exclusively by us. 

Yes!  PRIVATE STOCK is our exclusive fragrance design and customization service.  Using any fragrance (or fragrances) from our current collection as a starting point, we will create a new, customized fragrance formula based on your olfactive ideas, intended use and desired fragrance oil budget.  Once approved the fragrance oil will be available exclusively to you and can be ordered anytime.

In addition to creating a new, unique fragrance oil that is exclusively yours, PRIVATE STOCK can also be used to

  • Combine olfactive profiles¬†
  • Modify flashpoints¬†
  • Customize IFRA max for your products/categories
  • Enhance performance for specific product forms such as laundry, candle (hot and cold throw) and reed diffuser
  • Cost reductions¬†

All products! Please refer to IFRA documentation in the 'Technical Info' tab for information on maximum fragrance oil usage by category. 

Yes! SDS, IFRA and EU allergen documentation can be found directly on our website in the 'Technical Info' tab of each fragrance oil page. If you need anything else just let us know!

We respect other people's work too much to copy it and call it our own. This is olfactive plagiarism.

Production

We work exclusively with a family-owned manufacturer based in Grasse, France.  They are the largest fragrance manufacturer in France and the fourth largest in the world, bringing world-class quality, capability and consistency to our fragrance oil production.

Our fragrance oils are produced and shipped from NJ.  We also have global production capability if needed, subject to volume requirements. 

Our quality control is some of the strictest in the industry, ensuring exact matches for ingredients and final blends. 

All of our ingredients and formulations comply with IFRA international guidelines (currently 51st Amendment).  Our integrated system is updated in real-time to any global changes in safety and regulatory requirements, making sure all fragrance formulas produced meet current standards.

The best place for fragrance oil is in product!  But if you must store fragrance oil, typical shelf life is ~1 year, but can vary depending on the conditions of storage.  We recommend using the smallest container possible to reduce headspace, stored in a temperature and light controlled environment.

Shipping

We offer a wide range of shipping options including USPS, FedEx and UPS, including international shipping.

Depending on your order volume we can also use your freight forwarder or account info.

Free shipping on all orders over $100 (US only)!

Smelling samples are paper blotters that are pre-scented with our fragrance oils so you can experience each fragrance before buying. Smelling samples are only meant to give an impression of olfactive character and should not be used to evaluate strength or performance.

All fragrance oils are shipped in U.N. approved containers to protect our fragrance oils against light, moisture, and oxygen during transport and storage.

Don't see your question?

get in touch

We answer all inquiries personally and will respond as soon as possible.

Rather talk? Call us at +1-347-989-4511 or schedule a PHONE CONSULTATION.

Thank you!